Terms & Conditions

Effective Date: June 24, 2026

Welcome to The Coastal Reverie. These Terms & Conditions govern your use of this website and your inquiry, booking, and purchase of services from The Coastal Reverie and The Reverie Picnic LLC, a California limited liability company. In these Terms, "Provider," "we," "us," and "our" refer to The Reverie Picnic LLC doing business through The Coastal Reverie, and "Client," "you," and "your" refer to the person using this website, submitting an inquiry, booking services, or participating in an event.

By using this website, submitting an inquiry, paying an invoice, signing an agreement, or participating in an event, you agree to these Terms. If you do not agree, please do not use this website or book services.

1. Services

The Coastal Reverie provides proposal planning, picnic and event setup, elopement planning and styling, floral styling, location guidance, permit assistance, photography coordination, content creation, vendor coordination, and related event services across California's Central Coast and other destinations by availability.

The specific services, pricing, add-ons, event details, timing, location, and included items for a booked event will be listed in the applicable invoice, proposal, or written service agreement.

2. Website Information

This website is for general informational and promotional purposes. We may update services, pricing, packages, descriptions, images, policies, and availability at any time. Website content does not guarantee that a specific date, location, package, vendor, floral item, rental item, permit, or service is available.

3. Inquiries and Booking

Submitting an inquiry does not reserve a date, time, location, vendor, or service. A booking is confirmed only when we accept the event, issue the required invoice or agreement, and receive any required deposit, retainer, signed agreement, or written confirmation.

Until booking is confirmed, availability, pricing, and scope may change.

4. Payment Terms

Unless a written invoice or agreement states otherwise, a 50% deposit is required to reserve the event date and time, and the remaining 50% balance is due 72 hours before the event start time.

The deposit is non-refundable except as expressly stated in the written agreement for weather rescheduling. If the balance is not paid by the due date and time, we may cancel the event and retain the deposit.

Late payments may be subject to a late fee of 1.5% per month, or the maximum allowed by law, and you agree to pay reasonable collection costs, including reasonable attorney fees, incurred solely to collect unpaid amounts.

If sales tax is required under California law, it will be calculated and shown on the invoice. Sales tax may vary based on the event location and taxable items.

5. Event Time, Vacate Time, and Overtime

Event reservations include the time stated on the invoice or agreement. If no different duration is stated, the event reservation includes two hours.

You are responsible for ensuring that all guests and client-owned items are fully removed from the setup area by the listed vacate or end time. If the setup area is not fully vacated on time, overtime may be charged at the rate stated on the invoice or agreement, plus additional costs such as parking, access fees, venue penalties, staffing, or related expenses.

We may begin breakdown and removal immediately after the vacate time.

6. Client Delays or Unavailability

You are responsible for providing accurate day-of contact information and access details. If you are unreachable, late, or unavailable at setup or breakdown, we may proceed using reasonable judgment. Reservation time is not paused for client or guest delays, and refunds are not provided because of client unavailability, late arrival, or reduced event time.

7. Rescheduling, Cancellations, and Weather

Rescheduling requests must be made in writing.

Unless your invoice or written agreement states otherwise, you may reschedule one time with at least 72 hours written notice, subject to our availability. The new date must be within 90 days of the original event date unless we agree otherwise in writing.

If you cancel, the deposit is non-refundable. If you cancel less than 72 hours before the event start time, you remain responsible for 100% of the total fee. No refunds will be issued once setup has begun.

If unsafe or impractical weather conditions occur, including heavy rain, high winds, dangerous heat, dense smoke, or venue closure, we may offer one weather reschedule at no additional charge, subject to availability. We make the final weather-related decision with safety in mind. If you choose to proceed despite weather concerns, no refunds or credits will be provided.

8. Location Access, Permits, and Venue Rules

You confirm that we have permission to enter the setup location for setup and breakdown.

Outdoor, public, private, beach, park, courthouse, vineyard, hotel, and venue locations may require permits, reservations, approvals, insurance, guest limits, time limits, vendor approvals, alcohol rules, decor restrictions, fire restrictions, drone restrictions, or other conditions.

When required and included in the scope, we will make reasonable efforts to secure permits or reservations. You authorize us to apply for permits or reservations on your behalf when required. You agree to promptly provide information needed for permits or approvals and to pay permit or reservation fees unless the invoice expressly states that those fees are included.

You and your guests must follow all venue, park, permit, and location rules. If a venue, park, agency, property owner, or other authority denies access, changes rules, closes a location, delays approval, or requires additional approvals, we will attempt reasonable alternatives, but refunds are not guaranteed.

9. Location Adjustments

We may scout, pre-select, or adjust the exact setup location based on availability, weather, lighting, safety, access, privacy, public use, venue rules, and site conditions. Outdoor and public locations can change without notice, and the exact setup spot may need to move within the general area.

10. Vendors and Third Parties

We may recommend, coordinate, or communicate with third-party vendors such as photographers, florists, officiants, venues, rental companies, transportation providers, hair and makeup artists, bakeries, restaurants, hotels, musicians, or other service providers.

Third-party vendors are independent businesses. We are not responsible for a third-party vendor's acts, omissions, cancellations, delays, policies, pricing, licensing, insurance, quality of work, or failure to perform. Vendor contracts, payments, cancellation policies, and disputes may be handled directly between you and the vendor unless otherwise stated in writing.

11. Substitutions and Aesthetic

We will strive to match the agreed aesthetic and selections. Because florals, rentals, decor, food, and other event materials depend on seasonality, supplier availability, weather, transport, venue rules, and product condition, we may substitute items of equal or greater value while maintaining a consistent overall look.

Photos on the website and social media are examples of style. Exact items, floral varieties, colors, layouts, and materials may vary.

12. Food, Alcohol, and Health

We do not prepare food unless a specific food item is listed and invoiced. You are responsible for food and beverage safety, handling, allergy-related risks, guest notification, and compliance with laws and venue rules relating to alcohol.

You are responsible for ensuring that alcohol is used legally and safely and that guests comply with all applicable laws, venue rules, park rules, and permit conditions.

13. Damage, Loss, Theft, and Cleaning

You are responsible for Provider-owned items from completion of setup until the vacate time. You are responsible for damage, loss, theft, burns, permanent stains, missing items, or special cleaning beyond normal wear and tear caused by you, your guests, vendors, pets, weather exposure beyond the agreed plan, or venue conditions.

You agree to pay documented repair, replacement, or special cleaning costs within 7 days of invoice.

Confetti, glitter, fireworks, and open-flame candles are not allowed unless approved in writing.

14. Safety, Guest Conduct, and Supervision

Outdoor and public events involve risks. You are responsible for supervising guests, minors, and pets and for ensuring safe conduct throughout the event. You agree not to move Provider-owned equipment in an unsafe manner.

We may pause, modify, or end services without refund if unsafe behavior, harassment, intoxication, illegal activity, property damage, venue rule violations, permit violations, or disrespectful conduct makes performance unsafe or unreasonable.

15. Assumption of Risk and Indemnification

You acknowledge that outdoor, public, beach, park, picnic, proposal, elopement, and event experiences involve risks, including but not limited to slips, falls, uneven surfaces, wildlife, insects, bites, weather exposure, wind, heat, cold, smoke, ocean conditions, public activity, traffic, parking limitations, third-party actions, and venue conditions.

You agree to indemnify, defend, and hold harmless Provider and its members, agents, employees, contractors, and representatives from claims arising from the event, except to the extent caused by Provider's gross negligence or willful misconduct.

16. Limitation of Liability

To the fullest extent permitted by California law, Provider's total liability for claims arising from the website, services, event, invoice, or agreement will not exceed the total fee actually paid by Client to Provider for the specific event giving rise to the claim.

Provider is not liable for indirect, incidental, special, consequential, punitive, emotional distress, lost opportunity, lost profit, or reputational damages.

Provider is not responsible for injuries, slips, falls, bites, weather exposure, guest conduct, third-party actions, vendor actions, venue actions, permit decisions, or public conditions unless directly caused by Provider's gross negligence or willful misconduct.

17. Insurance

Provider does not represent that it maintains any specific insurance coverage for any event. You are responsible for obtaining any insurance you desire, including event insurance, and for complying with venue or permit insurance requirements.

18. Photography, Content, and Marketing

Provider may take photos or videos of the setup, styling, florals, decor, and event details for portfolio, website, social media, and marketing use. You may request privacy in writing before the event date.

If you post photos or videos from the event, you agree to reasonably tag or credit @thereveriepicniccompany, The Reverie Picnic LLC, and/or The Coastal Reverie, as applicable.

Testimonials must reflect honest experiences. We may edit testimonials for length or clarity without changing their meaning.

19. Intellectual Property

All website content, photographs, videos, copy, designs, concepts, mood boards, timelines, styling plans, proposals, guides, checklists, floral designs, layouts, and other creative materials produced by Provider are owned by Provider or its licensors unless otherwise stated in writing.

You may not copy, reproduce, sell, publish, distribute, alter, imitate, or use Provider's content or creative materials for commercial purposes, competing services, or unauthorized publication without written permission.

20. Privacy

Your use of this website and submission of personal information are also governed by our Privacy Policy.

21. Chargebacks and Disputes

The parties agree to first attempt to resolve disputes informally in good faith by written communication. A payment dispute or chargeback does not cancel your agreement, invoice, or payment obligations.

22. Governing Law

These Terms are governed by the laws of the State of California.

23. Conflicts With Written Agreements

If you sign a separate service agreement, proposal, invoice, or other written agreement with Provider, that written agreement controls if it conflicts with these website Terms.

24. Electronic Signatures

Electronic signatures, typed names, checked acceptance boxes, or returning an agreement electronically, including by email or PDF, may constitute valid and binding signatures with the same legal effect as handwritten signatures.

25. Changes To These Terms

We may update these Terms at any time. Updates will be posted on this page with a revised effective date. Your continued use of the website or services after updates are posted means you accept the updated Terms.

26. Contact

Questions about these Terms may be sent through the inquiry form on this website or by email at

bookingthereverie@gmail.com

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